If your purchased product fails to download, or is corrupt, you can contact our support team within 24 hours of the purchase. We will then contact the author, address technical problems, and try to rectify it. If the purchase is still unsatisfactory, we will process a return and credit the original sale.

Flat Pyramid Support can be reached by submitting a trouble ticket, through our contact page,  or by phone 1-310-697-3740 between the hours of 9:00 a.m. – 5:30 p.m.  Mon – Fri Pacific time (GMT -8).