Troubleshooting Uploading Problems

Troubleshooting Uploading Problems

Below find ways to troubleshoot common uploading problems. If you do not find your issue here, please open a support ticket.

An HTTP 0 Error Ocurred When You Are Uploading

Issue: When you try to upload you get an HTTP 0 Error and depending on your browser you could also get a bunch of jibberish text above upload area or right below the error.

Description: The HTTP 0 error is typically caused by plugins that are enabled in your browser, which can  interrupt the uploading process.

Solution:

1. If your file is larger than 100 MB, we recommend that you upload your file via Dropbox.

2. If your file is smaller than 100 MB, then proceed to remove or disable the plugins in your browser that can interrupt the upload (like Chrome Extensions or Firefox addons).