Chemistry

FlatPyramid's No. 1 Rated 5 Star Money Back Guarantee covers the following:

We offer refunds for defective products downloaded from FlatPyramid. The way it works is that if you purchase a product and it is deemed as defective or does not live up to the product description or product preview images then we will first make every attempt to have the problem corrected quickly. If we can not correct the problem in a timely manner we will promptly cancel your order and refund your money when you contact us within 48 hours of downloading the product.

Please note that we offer refunds or exchanges for products deemed as defective or products that do not live up to the product description or product preview images.

If you are unsure about a certain product or need additional information, renders, specifications, please contact us. before you buy and we will gladly assist you. See our full Refund and Exchange Policy for more details.

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There is also an option for an Exclusive License if you need one, simply contact us. See our full End User License and Membership Agreement for more details.